Excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills such that they can build and maintain trust with patients and contacts.Understanding of the medical terms and principles of exposure, infection, infectious period, potentially infectious interactions, symptoms of disease, pre-symptomatic and asymptomatic infection.An understanding of patient confidentiality, including the ability to conduct interviews without violating confidentiality (e.g., to those who might overhear their conversations).Requisite knowledge and skills for case investigators and contact tracers include, but are not limited to: To be done effectively, it requires people with the training, supervision, and access to social and medical support for patients and contacts. Check your local health department’s website for information about options in your area to possibly shorten this quarantine period.Ĭase investigation and contact tracing is a specialized skill. The best way to protect yourself and others is to stay home for 14 days if you think you’ve been exposed to someone who has COVID-19. ![]() They should be promptly evaluated for infection and for the need for medical care. Contacts who develop symptoms should promptly isolate themselves and notify public health staff. To the extent possible, public health staff should check in with contacts to make sure they are self-monitoring and have not developed symptoms. They should monitor themselves by checking their temperature twice daily and watching for cough or shortness of breath.
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